Employee Benefits

Medical, Dental and Vision Plans

For more information about employee benefits, including medical, dental and vision plan documents, please visit our Benefits Home Page at http://www.mesaaz.gov/benefits/

To locate a Cigna Medical Provider, visit www.mycigna.com


 Medical Plan administered by: Cigna

 Address: PO Box 188050, Chattanooga, TN 37422-8050

 PPO National Network: Open Access Plus

 Group Number: 3341050

 Customer Service Number: 1.800.244.6224

 Telehealth Connection Services: AmwellforCigna: 1.855.667.9722; or MDLIVEforCigna: 1.888.726.3171

 Pre-Certification Number: 1.800.244.6224

 24 Hour Nurse Help Line: 1.800.244.6224

ComPsych - Employee Assistance Program


GuidanceResources® Worldwide


ComPsych provides counseling on a confidential basis for matters that interfere with work or home life. All clinicians are trained and experienced in EAP issues, licensed in the state and are fully insured. 

The City of Mesa's EAP program provides short-term counseling and referral services for up to eight sessions per person, per plan year, at no charge to the employee and dependents.  All full-time employees and their dependents are eligible.  

ComPsych offers online resources for your everyday concerns. Log on to ComPsych's website, as shown above, and you will find information on:

  • Counselor Services
  • Certified Financial Planner
  • Legal Services
  • Child Care Services
  • Elder Care Services
  • Education Services, and much more

To schedule an appointment (counseling sessions are by appt only) call 1.866.519.7415.  Phones are open 24 hours a day, 7 days a week.

To access ComPsych online, go to:  www.guidanceresources.com

  • Select "Register"
  • Organization Web ID: MESA

For more information on how to use the City of Mesa's EAP, please visit: http://www.mesaaz.gov/about-us/benefits/active/employee-assistance-program