Medical, Dental and Vision Plans
For more information about employee and retiree benefits, including medical, dental and vision plan documents, please visit our Benefits Home Page at http://www.mesaaz.gov/benefits/
To locate a Cigna Medical Provider, visit www.mycigna.com
Medical Plan administered by: Cigna
Address: PO Box 188050, Chattanooga, TN 37422-8050
PPO National Network: Open Access Plus
Group Number: 3341050
Customer Service Number: 1.800.244.6224
Telehealth Connection Services: AmwellforCigna: 1.855.667.9722; or MDLIVEforCigna: 1.888.726.3171
Pre-Certification Number: 1.800.244.6224
24 Hour Nurse Help Line: 1.800.244.6224
ComPsych – Employee Assistance Program
ComPsych provides counseling on a confidential basis for matters that interfere with work or home life. All clinicians are trained and experienced in EAP issues, licensed in the state and are fully insured.
The City of Mesa’s EAP program provides short-term counseling and referral services for up to eight sessions per person, per plan year, at no charge to the employee and dependents. All full-time employees and their dependents are eligible.
ComPsych offers online resources for your everyday concerns. Log on to ComPsych’s website, as shown above, and you will find information on:
Certified Financial Planner
Child Care Services
Elder Care Services
Education Services, and much more
To schedule an appointment (counseling sessions are by appt only) call 1.866.519.7415. Phones are open 24 hours a day, 7 days a week.
To access ComPsych online, go to: www.guidanceresources.com
Organization Web ID: MESA
For more information on how to use the City of Mesa’s EAP, please visit: http://www.mesaaz.gov/about-us/benefits/active/employee-assistance-program